LOYALTY 365 DAYS A YEAR

LOYALTY 365 DAYS A YEAR

The customer that is next to our company, 365 days a year is the cum laude of loyalty, but as the saying goes, “the best thing is not always the best you can do”.

Therefore, it is important to get a full client involvement with the company and for as long as possible. And it is not achieved by magic formulas, or a windfall, but with planning and a project that brings together the interests of two parts: client and company, with the premise that:

• Is relevant to the company and the customer
• Builds customer empathy because it is attractive and will provide value
• Allows the customer to actively participate and to do so by “motu proprio”
• is sustainable over time

Complicated? Of course, if it was not, in Always we would not have it as one of our valuable content to offer our customers. Beyond the name you want to use: branded content relational,fidelity, content system, E-Roisyetem … the important thing is knowing what to do and how to start a program of relational branded content.

The first thing we do is ask many questions about the company, their needs, their coincidences with the customer: Do you like sports? What kind of sport, running, soccer, paddle, sailing …? Is it really important this sport for our project?

We also believe in the customer. What kind of customer is the customer? Are you excited about this proposal? How far would you be willing to participate?

And finally, what message would you send to your customers? How should they interact? What benefits will both get?

Many questions that Always Group will transform into a Project, a BRANDED EXPERIENCE WITH 365 days of interaction to create

… An ad hoc user experience

… Using technological solutions

… That generates loyalty branded content with your target

… Whose idea based marketing solutions

… And besides, MAKING OUR CUSTOMERS CLIENTS HAVE FUN

A Project becomes an experience and that experience generates solutions that generate a return on branding and loyalty, with 100% success